Parents: Don’t Complain About Your Spouse to Household Staff There is nothing more uncomfortable for a nanny then to hear a parent employer complain to them about their significant other. All marriages have ups and downs. All couples argue and annoy one another once in awhile. And even when parents don’t openly air their grievances […]
The Dos of Communicating with Parents
Talking with Your Employers By Anne Merchant Geissler, The Child Care Textbook Before talking with your employers, set an agenda. Decide on the topic for discussion and agree on how much time will be allotted with the understanding that there may be future meetings. Keep focused on the current issues and keep track of time. […]
How Well Do You Communicate With Your Boss?

How to Communicate Effectively With Your Employers Nannies must communicate to be understood. Effective communication with employers is essential so that nannies can avoid misunderstandings and develop trust. Nannies develop trust with parents when they listen to parental concerns, when they speak assertively, and when they keep sensitive and personal issues confidential. When individuals express […]
What is the Hardest Topics to Discuss with the Parents?

How to Talk to Parents About Difficult Topics Be the Best Nanny Newsletter asked 757 in-home child care providers what were the most difficult topics to discuss with their employers. Survey participants answered that discussing a raise is the hardest topic to discuss with parents and the safety of the kids is the easiest topic […]
Nanny Confessions: It’s Easy to Misinterpret Notes

Communicate Face-to-Face, Not in NotesBy Stephanie Felzenberg, Nanny and Editor of Be the Best Nanny Newsletter Nannies are encouraged to record what happens during their work day in a daily log. But, if nannies don’t choose their words wisely their written comments can be misinterpreted as judgmental, condescending, or patronizing (not the tone an employer […]
Nanny Confessions: Bringing Up Problems to Parents

Should Nannies Offer Advice to Parents Before Being Asked for Advice? By Elizabeth Hawksworth I was speaking to a friend about how hard it is to bring up potential concerns to parents about their kids. My friend thought a child appeared to have torticollis and she was asking me if I would say anything to the parents […]
Poor Communication is Bad for Your Job and Health
Learn to Be More Assertive From The Healthy Mind, Healthy Body Handbook by David S. Sobel and Robert Ornstein In The Healthy Mind, Healthy Body Handbook, David S. Sobel and Robert Ornstein write that evidence suggests that communicating effectively enhances our health and self-esteem, nurtures our relationships, and helps us cope with stress. Healthy communication is the […]
Do You Speak Up at Work?

Are you Aggressive, Passive, or Assertive at Work? This week we are sharing information from The Healthy Mind, Healthy Body Handbook by David S. Sobel and Robert Ornstein. The authors of the book explain that there are basically three ways we communicate with other people: aggressively, passively, or assertively. Effective communication is usually assertive communication. […]